At your service since 1999 - For immediate assistance, dial 819 428 1765

Shipping Policy

We have established business partnerships with reliable shipping companies to ensure that your urns are shipped to you in perfect condition within your required timeframe.

We have the professional expertise to pack your delicate items and get your orders to your door. We ship throughout Canada and the US with Canada Post and Canpar, and our shipments are traceable and have delivery confirmation.

FREE SHIPPING IN CANADA

We offer regular free shipping (7 business days) on your urn orders within Canada.

UNITED STATES DELIVERY AND EXPEDITED DELIVERY FEES

To find out the shipping charges applicable to your order, add items to your cart. The shipping price is calculated based on the weight and postal code of the destination address.

PROCESSING TIME

Shipping time varies depending on the destination. For an order in Canada, the processing time is generally between 2 and 7 business days, depending on the shipping method selected. Please allow up to 2 business days for your order to be prepared, to which you will need to add delivery time depending on the destination address.

SHIPPING CONFIRMATION AND ORDER TRACKING

When your order is shipped, you will receive a confirmation email with a tracking number that will allow you to track your package and the progress of your order's shipping process. You will have the option to add a phone number or email to receive shipping updates once the order is placed.

DUTIES AND TAXES

Orders shipped to the USA may be subject to customs duties on the package, for which the customer is responsible.

LOST PACKAGES

Please note that we are not responsible for any inconvenience caused by misdirected packages. Therefore, please verify your destination address.